We are located on the corner of Stearn Drive & Michell Crescent, attached to the David Braley Athletic Centre (DBAC)

Hours of Operation

Daily 9am-9pm 

If you have any questions, comments, or feedback about the Hub, you can speak to the Student Life Representatives at the Welcome Desk in-person or call 905-525-9140 ext 26123.  

For general inquiries, please contact the MSU Student Life Representatives at hubstudentlifereps@msu.mcmaster.ca or the Hub Manager at hub@msu.mcmaster.ca 

We are located on the corner of Stearn Drive & Michell Crescent, attached to the David Braley Athletic Centre (DBAC)  

The Hub – Google Maps

Parking:
Lot E is directly across from the Hub and is the recommended parking location.

• Enter the university via Sterling St. and stay in the right lane to loop around Stearn Dr.
• Follow Stearn Dr., then turn left to stay on Stearn Dr.
• Take the next right onto Mitchell Crescent.
• From Mitchell Crescent, turn left into Lot E.

If Lot E is full, please proceed to Lot G or Stadium Underground for alternative parking.

The Hub provides a casual space for students to hang-out, relax, recharge, and engage in non-academic student activity. It boasts a variety of new amenities, some of which are being brought to campus for the first time. While the majority of the spaces in the Hub are currently open, we are still perfecting some key features of the facility. Stay tuned! Below is a complete list of the spaces that can be found in the Hub. 

First Floor

Second Floor

Third Floor

Collaboration Suites

• MSU Food Collective Centre (FCC) (NOW OPEN)

The Meeting Room

Community Kitchen

• Multi-Faith Prayer Rooms

• Ablution Rooms

Fourth Floor

The Loft (Multi-Purpose Space)

Lecture Style Seating

Loft A

Loft B

The Nook

• Universal Washrooms

There are seven private Collaboration Suites that can be reserved by McMaster students and student groups, or used on a drop-in basis if available. Each space has a unique design and can accommodate a different number of people. These collaborative spaces can be used for a variety of purposes, whether that be to socialize, relax, or hold meetings. Recognizing that the intent is to facilitate collaboration, these spaces are not intended to be used as individual study space. Reservations are automatically approved if the space is available at the requested time. Please ensure you consult the Collaboration Suite policies on the reservation portal below, prior to reserving your space. 

Reservations can be made via the following link: www.msuhubbookings.ca. 

The Union Market is located on the Second Level in the Hub 

More About Us.. 

The MSU Student Marketplace is here when you’re stuck in night class or studying in Mills on the weekend. We have the best prices on bagels, snacks, sandwiches, juice, and chocolate milk, making the Student Marketplace your one-stop-shop for everything you need to get through your day. We have fair trade coffee and chocolate bars to choose from, as well as organic chips, pretzels, gluten-free snacks, and granola bars. With the best prices, fair trade products, and an ever-changing soundtrack in the store, you’ll be sure to come back for more. Come check us out on the second floor of The Hub! 

Hours of Operation: 

Monday – Thursday from 12:00 PM to 8:00 PM 

Friday from 12:00 PM to 5:00 PM 

Acknowledging the facility’s purpose to enhance student life, priority will be given to student group programming that promotes student activity and is open to all MSU members. Requests must be made at least ten (10) business days in advance of your event for it to be considered. Please find document to assist with your booking: HERE  

The following venues are currently available: 

• The Full Loft 

[Occupancy: 325 guests in a lecture style arrangement, 250 guests in a Banquet-style arrangement] 

• The Loft A Side 

 [Occupancy: 150 guests in a lecture style arrangement, 80 guests in a Banquet-style arrangement] 

• The Loft B Side  

[Occupancy: 150 guests in a lecture style arrangement, 60 guests in a Banquet-style arrangement] 

• The Nest (Atrium)  

[Occupancy: 175 guests in a lecture style arrangement, 100 guests in a standing-style arrangement]  

• The Meeting Room  

[Occupancy: 20 guests] 

Please consult The Hub’s Reservation Guidelines prior to making a reservation request. You can find them here: MSU Hub-Reservation-Guidelines 2024. 

If you would like to submit a request to reserve a space in The Hub, please click HERE. 

As McMaster’s newest addition, the Hub is a prime location within the campus community which welcomes thousands of visitors weekly. The Nest (atrium space on the first floor of the Hub) can be booked out by vendors to promote their MSU Club/Service, department, business, etc. Vendor tables are available for rent during the Hub’s hours of operation.  

Vendor Request Form: 

All vendor booking requests must be submitted through HERE. We will be in contact via email with further details about availability. 

FAQs:  

What is included in a vendor table booking in the Hub?  

Vendor bookings come with one (2) 6’ folding tables and two (2) chairs.  All vendor tables will be set up in the Nest (first floor atrium) prior to your arrival. 

What is not permitted as a vendor in the Hub? 

• Overly aggressive marketing practices. 

• Sale of food or beverages, as per the Campus Food & Beverage Policy.  

• Images that are inappropriate for consumption by the general public or may otherwise be deemed controversial. 

• Activity that interferes with the enjoyment of others in the Hub.   

• Use of sound systems, amplification devices, and megaphones.   

• Helium balloons.  

• Posters, banners, or signs cannot be affixed to any of the Hub’s surfaces.  

Are there any additional requirements for Student Groups to book out a vendor space?  

• Yes. All Student Groups (MSU Clubs, Services, etc.) must receive an EOHSS approval code and submit this with your booking request to be considered. EOHSS requests can be made through the Student Group Portal 

How many days in advance does a request need to be submitted?  

• All requests for a vendor space must be submitted at least five (5) business days in advance to be considered. 

What is the start and end time of my booking? 

• Unless otherwise requested, your vendor table will be available between 9:00am-5:00pm on the days you book. 

What are the rental fees? 

1. Please contact the Hub Manager (Hub@msu.mcmaster.ca) for more information on vendor prices   

Bored? We’ve got a game for that! Board games can be borrowed at no cost from the Information Desk on the first floor. The following games are available: 

• We’re Not Really Strangers (WNRS)
• Sequence (NEW)
• UNO 
• Jenga 
• Connect 4 
• Guess Who? 
• The Game of Life 
• Monopoly 
• Playing Cards 
• Twister*
• Frustration!*
• Mastermind*
• Smash Up*
• The Puzzl*
• Battleship*
• UNO Flip*
• Saboteur*
• Beasty Bar*
• Rush Hour*

* Sponsored by the McMaster Board Game Society

Board Game Rental Guidelines: 

• Board games must be returned the same day they were borrowed, prior to the Welcome Desk closing for that day. 
• A valid McMaster student card must be presented at the time of the rental.
• If a board game is lost, pieces are missing, or it has been damaged, the Hub reserves the right to charge the individual who provided the student card for the purpose of replacing the game and/or the missing piece(s).
• Student Life Reps at the Welcome Desk will assess the condition of the board game upon return. 

The Multi-Faith Prayer Rooms are a mixed-gender and mixed-faith space.  

• Rooms are not designated by gender. 
• Be respectful of all faiths that may use this space.
• Discrimination of any kind will not be tolerated. 

The Multi-Faith Prayer Rooms must be returned to their original layout after each use.  

• Items of religious practice cannot be left in this space. All personal items must be taken with you. Borrowed items must be returned to the hallway cabinets.  
• Eating is not permitted. Drinks are not permitted with the exception of water. Spills must be cleaned.  
• Street shoes are encouraged to be removed before entering. Shoes may be kept on if desired, but please keep in mind the requirement for a clean space to pray.  
• Items of furniture cannot be removed or added.  

The Multi-Faith Prayer Rooms are to be used for prayer, contemplation, and/or meditation. 

• Studying, lounging, and sleeping are not permitted in this space. 
• Meetings are not allowed. 

Noise must be kept to a minimum. Please respect the requirement for a quiet, peaceful environment. 

• General conversations are not permitted. 
• Mobile phones must be kept on silent. Audio cannot be played out loud.
• Laptops and tablets are not permitted.  

Open flames including candles, incense, etc. are not permitted in the Multi-Faith Prayer Rooms.  

• Smudging is permitted but requires prior approval from the Student Life Director (studentlife@msu.mcmaster.ca) 

Posters, leaflets, flyers, etc. are not permitted in the Multi-Faith Prayer Rooms and cannot be posted and/or handed out. 

The MSU is committed to providing Multi-Faith Prayer Rooms that are welcoming and safe for all McMaster students. Should you encounter any issues, please let the staff at the Hub’s Welcome Desk (first floor) know immediately.  

In the event of an emergency, or if you feel as though your safety is being threatened, please contact McMaster Security Services at  905-522-4135.

The MSU will not be held responsible for any lost or stolen items in the Multi-Faith Prayer Rooms.  

• All posters, except those belonging to departments or offices of McMaster University (bearing the appropriate McMaster University department/office logo displayed on the poster), must first be submitted to and approved by MSU Underground Media + Design (MUSC B117). Posters not stamped by MSU Underground Media + Design will be removed. 

• Posters may only be used to promote McMaster-based activities. 

• Due to space constraints, the maximum size of posters permitted is 11” x 17”. 

• Four (4) posters per event may be submitted to Hub Front Desk to be displayed in the locked bulletin boards throughout the facility.  

• Posters are typically up for one (1) week but may be up for a maximum of one (1) month if availability permits. 

• Any posters displayed past the event date advertised will be removed. 

• Posters are put up every Monday. 

• Posters are not allowed to be posted in the following places:  

• Stairs/Stairwells 

• Glass/Windows 

• Doors 

• Walls 

• Washrooms 

• Water Fountains 

• Furniture 

• Garbage/Recycling Bins 

• Elevators 

• Mirrors 

• Floors 

• Multi-Faith Prayer Rooms 

• Ablution Stations 

• TVs 

• Bleachers 

• Columns 

• Improperly adhered posters that cause damage to the facility or require extraordinary cleaning efforts will result in a charge to the group who posted them. 

• The Hub reserves the right to remove all posters not abiding by this policy 

The Hub is available for usage during the hours of operation (9:00 am-9:00 pm, Monday – Sunday). Bake table will be situated to the right of the Service Desk, located on the first floor of the facility.   

Bake Sale Table Request Form: 

All vendor booking requests must be submitted HERE. We will be in contact via email with further details about availability. 

Time Slots: 

• Availability for Bake Sale Table Reservations are between two time slots:  

• Morning: 9:00 AM -1:00 PM 

• Afternoon: 1:00 PM – 5:00 PM.  

Groups may book (1) time slot per month.  

Availability: 

• Bake Sale Tables may be booked out by Recognized Student Groups and Faculty Societies, for the purpose of fundraising for the group and its activities. A valid EHOSS Code will be required upon booking. 

Bake Sale Table – Rules  

Bake sales are only permitted at the MUSC Bake Sale Table and The Hub Bake Sale Table. Bake sale items must be homemade/ home prepared.  

You MAY offer the following products: 

• Home baked goods that DO NOT contain dairy products, meat, vegetables, legumes (dried or otherwise), sauces or require refrigeration or heating. 

• Crumbl Cookies, Craig’s Cookies, Krispy Kreme donuts, and Tim Horton’s donuts may only be offered through a Pre-order. Pre-orders will be accepted the day of the bake sale in exchange for a donation to a beneficiary. The donuts must be brought in and picked up on a day following the bake sale at a specific room/location providing they are not cream-filled or custard-filled. 

You MAY NOT offer: 

• Any type of hot or cold beverage. 

• Home canned foods. 

• Store-bought pre-packaged items; like chocolate bars, doughnuts and bakery cookies or cupcakes. 

• Utilize any form of heating/cooking/production equipment. 

Important:  

• Groups must always have visible; a list of ingredients found in each baked good and if it may or may not contain allergens including but not limited to nuts. 

• Baked goods must be individually wrapped in food-grade plastic or foil. 

• No illegal, harmful, or controlled substance may be added to any item that is prepared for a bake sale item. 

• If my group offers non-permissible items (e.g. commercial items, beverages, non-food items), we will be required to remove those items immediately, without recourse or compensation.