Maccess – Director – extending post closing to January 29th

Part-Time (Student)
McMaster University Campus
2 months

As per MSU employment policies – “Only MSU members in good standing shall be eligible for part-time employment with McMaster Student Union.” This includes, but is not limited to- “All undergraduate students at McMaster University enrolled in 18 units or more during an academic session..” To find more information and exceptions, please see our Part-Time Staff policy or our Bylaw 2 – MSU Membership.

We are extending this post closing until Sunday, January 29th, 2023 at 11:59pm.


The Maccess Director shall oversee the operations of MSU Maccess, its executive, and the overall vision of/for the Service as it relates to the pursuit of its core mandates. The Maccess Director shall ensure that MSU Maccess operates within its budgetary resources, its Operating Policy, and all other policies of the MSU that pertain to its overall purpose and procedures. The Maccess Director, alongside the Directors of other Peer-Support Services, shall serve as pillars for student support throughout the McMaster community. As well, the Maccess Director functions as a critical source of insight on disability, chronic illness, mental illness, accessibility, or other experiences which fall under the broader Disability Justice framework—and any relevant resources for MSU students—through the creation and delivery of programming, events, and campaigns. The Maccess Director shall strive to create a welcoming, inclusive, and safe(r) environment for Service users/community members, volunteers, and executives predicated within an Anti-Racist and Anti-Oppressive Framework. The Maccess Director’s primary responsibilities shall address the executive-level functioning of the Service, any collaborative efforts with community/university/MSU partners, and the operational direction for MSU Maccess.



  • Current McMaster Undergraduate student
  • Current MSU member
  • Mental health support credentials [e.g., SafeTalk, Applied Suicide Intervention Skills Training (ASIST), Mental Health First Aid, Wellness Recovery Action Planning (WRAP), Peer Support Accreditation, etc.] are an asset.


Physical Effort

  • Movement of event and/or session supplies may result in the need for lifting or pushing by the Maccess Director, Maccess Assistant Director, executives, or volunteers.

Mental Effort

  • High degree of communication requirements may cause mental fatigue.
  • Moderate degree of mental effort required to exercise judgment in disciplinary situations alongside the Vice-President (Administration) and the MSU’s Human Resources.
  • Moderate-to-high level of mental effort required to address sensitive and confidential subject matters in a professional manner.

Working Conditions

Job Pressure

  • Financial pressure may result from budgetary decisions/limitations required for the Service to operate.
  • Duties to challenge dominant and/or oppressive views may result in high social pressures.
  • Duties to establish and maintain professional connections on and off campus may result in high social pressures.
  • Serial nature of events and fluctuations in time commitment demands throughout the term of employment may lead to high variability in stress levels.
  • Service mandate and goals typically involve moderate-to-high-stakes consequences when left unmet.
  • Often deeply personal connection to the community of Service users/community members may result in internalized occupational dissatisfaction.
  • Frequent consultations with various parties may require occupationally or morally difficult compromises.
  • Expectations of maintaining a level-head in emergency situations may result in mental fatigue.

Work Environment

  • High demand of team inquiries may require unique communication standards and/or practices to establish a clear work-life separation with peer personnel.
  • Colleagues often exude a high degree of passion surrounding their work.
  • MSU Maccess’s space is held inside of the McMaster University Student Centre (MUSC).

Training and Experience


  • Awareness and understanding of topics associated with the Service (e.g., intersectionality, critical disability theory, dis-/ableism, in-/accessibility, human rights, mentalism/saneism, disability history, human rights, intersecting oppression, invisible privilege, etc.).
  • Awareness and understanding of the historical context associated with the Service (e.g., Disability Justice movement/framework, Disability & Mad Studies, etc.).
  • Awareness and understanding of the scope of the Service within the MSU, McMaster, and Greater Hamilton community.
  • Experience as a manager/supervisor/team leader.
  • Experience as a volunteer/employee with any MSU Services.


  • Experience as a volunteer/employee/Service user with MSU Maccess.
  • Experience with peer support.
  • Experience with identity-based communities.
  • Experience as a(n) teacher/trainer/educator in any capacity.
  • Experience as an event and/or conference planner/organizer/administrator.
  • Experience as a committee/council chair.
  • Experience in dealing with sensitive subject matters that require anonymity and/or confidentiality.
  • Experience with budgeting and financial accountability.


  • Microsoft Office 365 use and navigation.
  • Recognizing, and responding to disclosures of, sexual and gender-based violence.
  • Accessibility and disability inclusion.
  • Anti-racism/anti-oppressive practices.
  • Responding to disclosures of drug use and sexual activity with appropriate harm-reduction strategies.
  • Peer-support best practices.
  • Space and group facilitation best practices.
  • 2STLGBQIA+ inclusivity.
  • Eating disorder awareness and responding to disclosures of disordered eating.
  • Hiring practices.
  • Social media and marketing.

Materials & Equipment


  • Service drop-in space.
  • Private office and one-on-one support space.
  • Personal computer.
  • Full Microsoft Office 365 access.
  • Meridian telephone system with voicemail, where appropriate.
  • Limited free printer/photocopier access.

Please download the job description to see a full listing of the duties & responsibilities: Job Description – Maccess Director – revised 20-20

Please note this role is currently undergoing a job/hours evaluation.

We thank all applicants for their interest and effort in applying for the position, and advise that only those candidates selected for interviews will be contacted.

The McMaster Students Union (MSU) is strongly committed to employment equity within its community and to recruiting a diverse staff. The MSU encourages applications from all qualified candidates including women, persons with disabilities, First Nations, Métis and Inuit persons, members of racialized communities and 2SLGBTQIA-identified persons. If you require any form of accommodation throughout the recruitment and selection process, please contact the Human Resources Director at (905) 525-9140 ext. 26255, or by email at Please note that the MSU is an independently incorporated students’ union operating within the McMaster University community; this is not a McMaster University position.

Job Features

Job CategoryOpen
SupervisorExecutive Board through VP Administration
TermMay 1, 2023 - April 30, 2024
Hours12 - 14 Hours per week (**duties & weekly hours under review & may be reduced)
RemunerationC5 - $233.10 per week(**Weekly pay may be reduced if hours are)

Apply Online

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